The CRM Ecosystem For Retail & E-Com

We’ve been in E-commerce & Retail for over 20 years. We live it and breathe it. From humble beginnings, we have built up a portfolio of hundreds of E-commerce customers. Providing both Multichannel MA and CRO products and services.

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Journey for retail

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Why choose Symplify for Retail & E-commerce CRM?

Retail, especially e-commerce is a highly competitive branch, your business will stand or fall based on the quality of the relationship you create with your customers. One thing we learned early on was that in e-commerce CRM teams there is never any shortage of ideas. The shortfall comes at execution. Say hello to the single CRM Ecosystem that provides you with 10 channels of communication and a full stack testing suite. Customer lifecycle planner. Cohort analysis and segmentation. Geolocation campaign starts and Onpage AI personalisation. Deliverability guarantees for both Email & SMS.

Onpage AI

Omnichannel communication cloud

Email, SMS, App Push, Browser Push, Web Push, Dynamic Web, Social, Print and Voice. Nobody offers more than we do. No need for fiddly 3rd party integrations. Simply log in to Symplify and you can start working your Dataset. Every single channel feeds back seamlessly to the customer profile, so you know what’s sent and to whom.

A full stack testing suite

We power Symplify Conversion and offer a full stack CRO agency to aid your growth through testing. Get access to AB Testing, Personalisation, Visitor Recordings, Funnel Testing, Heatmaps, Surveys and much more. No time to test? Then let our in-house agency step in and mastermind your growth plan.

An integration to suit your team

We don’t only boast the easiest implementation in retail & ecommerce, we’re certain we have the quickest. We can guarantee you will be testing and communicating with your customers within 30 days of signing your contract. Choose from Rest API, SFTP, DataHub or one of the many Message Brokers. Multiple POS supported plus bespoke integration.

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