Visitor recordings (also known as session recordings and user recordings) allow you to record and replay actions as users navigate through your website. By capturing mouse movements, clicks and scrolling, you’ll gain deeper insight into actual visitor behavior.
Find obstacles, issues and bugs.
By observing where users get stuck you will identify elements that are sources of confusion and frustration, such as misleading copy, unclear instructions and broken elements. These obstacles, which can be both technical and informational, keep the user from progressing.
Get a better understanding of real user behaviour
By observing actual behaviour you’ll see how users navigate and interact with your website. You’ll be better able to pinpoint crucial parts of the visitor journey. Improving upon these will lead to an optimization of your conversion.
Find out how users interact with specific elements of your website
Go in-depth into how key elements of your website are used. Stop speculating about what users click, where they focus, what they skip over and on which section they spend a lot of time. Identify opportunities to improve by using real data, and start making impactful changes.