The Symplify Journey Builder is where your ideas and strategies come to life. An elementary interface provides you with the building blocks of your automated customer journey. 10 Channels of communication are available for you add at a click, create journey branches based on entirely on your customers response date. A journey can be launched from any starting point you like, if it happens within your web or app, you can start a journey. Failed purchase, frustration click, birthday, geolocation trigger, you name it.