Say hello to Telegram. DM messaging is here.
DM your customers on simple and discreetly on popular messaging apps, enabling 360 communication via the power of omnichannel. Established and effective mediums such as SMS, App Push, Email and Print are already available for your today from one single login, from one single platform. Today we add the next flywheel in omnichannel communication, instant messaging.
Direct & intimate. Instant message gives you real time conversation.
Our new Instant Messaging channel is designed to eventually encompass multiple messaging services. In this initial release, we are including Telegram, with WhatsApp and Messenger soon to follow. Instant messaging will be seamlessly integrated into all sending modules and will be accessible from the same familiar editor.
Campaign and Journey management with Instant Message.
The Instant Message Channel within the Symplify package offers unparalleled campaign and journey management capabilities. Say goodbye to outdated single-send campaigns and embrace a holistic approach with Instant Messaging. Use our Customer Journey Builder and Campaign Manager to boost interaction through a simple editor integrated into your dashboard.
Instant Message is the most direct form of communication.
Harness the power of customer data to deliver personalized messaging at scale. Our platform helps you make your customers feel special. Address your customers by name, discuss their favorite products, or customize content just for them. This way, you create personal experiences that boost their interest and builds loyalty.
We’re all likely familiar with instant messaging. It’s a form of online chat that allows you to send messages in real-time over the internet, which sets it apart from SMS/MMS messaging. Consider the most recent notifications on your phone—chances are, some of them came from an instant messaging app.
Instant messaging lets you communicate with individuals or groups of varying sizes. While it’s a popular tool for remote work, even in-office teams use instant messaging for its even convenient for real time customer communication.
Ease of use from one single platform. Even those with the best CRM skills would find it challenging with multiple systems and multiple channels. So, why not streamline these tools if possible? It not only makes life easier for your IT team, who has to manage everything, but it’s also simpler for everyone to use a smaller tech stack instead of keeping track of data across numerous apps. Symplify have made yet another simple to use channels available from your existing integration.
