The CRM Ecosystem For iGaming

We’ve been in iGaming for 20 years. We live it and breathe it. From humble beginnings, we have built up a portfolio of hundreds of iGaming customers.

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Why choose Symplify for iGaming CRM?

One thing we learned early on was that in iGaming CRM teams there is never any shortage of ideas. The shortfall comes at execution. Say hello to the single CRM Ecosystem that provides you with 10 channels of communication. Razor-sharp real-time integration. Churn prevention and AI automation as standard. Customer lifecycle planner. Cohort analysis and segmentation. Geolocation campaign starts and Onpage AI personalisation. Deliverability guarantees for both Email & SMS.

Omnichannel communication cloud

Email, SMS, App Push, Browser Push, Web Push, Dynamic Web, Social, Print and Voice. Nobody offers more than we do. No need for fiddly 3rd party integrations. Simply log in to Symplify and you can start working your Dataset. Every single channel feeds back seamlessly to the player profile, so you know what’s sent and to whom.

AI & Churn Prevention as standard

We will be constantly optimizing your messaging so you won’t have to. Our self-optimizing journey planner will consistently enhance your ROI via engagement and conversion metrics. Churn Prevention keeps the risk of dormant players at bay, alerting you at an early stage so you can be decisive in churn combating operations.

“The best Marketing automation and CRM tool available”

“Symplify has made it possible to manage full customer lifecycles and marketing automation without the need for big CRM teams. Very simple to learn without any prior crm, technical or html knowledge. Great UX with logical steps and everything easy to find.

The Expertise pages give full guidance on everything with simple step-by-step and video instructions.The Symplify Email editor is by far the best, you can drag and drop and build a beautiful email in just minutes.”

– Malou Neguembor | Head of CRM |

Solving the failed deposit with Symplify

Deposits failing on the customer side are a classic conundrum for user experience. We empowered MegaRush via our Journey Builder to provide real-time communication in the event of a deposit failure. Better educating the end-user while providing a lift in successful deposits.

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