{"id":4078,"date":"2021-10-21T05:23:31","date_gmt":"2021-10-21T05:23:31","guid":{"rendered":"https:\/\/symplify.com\/?p=4078"},"modified":"2023-02-07T11:41:14","modified_gmt":"2023-02-07T11:41:14","slug":"10-e-commerce-conversion-rate-optimization-tactics-that-you-can-implement-for-black-friday-and-cyber-monday","status":"publish","type":"post","link":"https:\/\/symplify.com\/fr\/conversion\/10-e-commerce-conversion-rate-optimization-tactics-that-you-can-implement-for-black-friday-and-cyber-monday\/","title":{"rendered":"10 E-Commerce Conversion Rate Optimization Tactics that you can implement for Black Friday and Cyber Monday"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h3><span style=\"font-weight: 400;\">Black Friday and Cyber Monday are just a month away. Are you ready?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Did you know that e-commerce sales now represent nearly <\/span><b>50%<\/b><span style=\"font-weight: 400;\"> of all retail growth? Not surprising in our current environment.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2018, consumers bought goods worth $2.9 trillion from online retailers, and this number grew exponentially to reach a staggering<\/span> <a href=\"https:\/\/www.statista.com\/statistics\/379046\/worldwide-retail-e-commerce-sales\/\" target=\"_blank\" rel=\"noopener\"><b>$4.28 trillion in 2020<\/b><\/a><span style=\"font-weight: 400;\">. According to McKinsey &amp; Company, the industry experienced a ten-year growth in three years, thanks to COVID-19.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The pandemic has resulted in almost <\/span><a href=\"https:\/\/www.emarketer.com\/content\/global-ecommerce-2020\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">150 million new online shoppers<\/span><\/a><span style=\"font-weight: 400;\">. Despite the shift to online shopping, the average conversion rate for e-commerce stores remains under 3%.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And this begs the question;<\/span> <b><i>What can e-commerce store owners do to boost conversions?<\/i><\/b><\/p>\n<p><span style=\"font-weight: 400;\">The answer is to up your conversion rate optimization game.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are ten conversion rate optimization tactics you can use to take advantage of the biggest retail day of the year. <\/span><\/p>\n<h3><b>1. Address Shopping Cart Abandonment<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Did you know that e-commerce cart abandonment could be the sole reason your store is experiencing low conversions?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Studies have shown that <\/span><a href=\"https:\/\/www.einsteinmarketer.com\/cart-abandonment\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">7 out of 10 people<\/span><\/a><span style=\"font-weight: 400;\"> will abandon their shopping cart during the checkout process. Whoa! That number is quite scary. But there are tactics you can employ to decrease e-commerce cart abandonment and increase conversions on Black Friday.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But to address shopping cart abandonment, you&rsquo;ll first need to understand the top reasons shoppers abandon their carts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Common reasons for shopping cart abandonment include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of preferred payment options<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">High shipping costs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technical problems\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complexity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pricing issues<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lack of trust<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To understand precisely the critical friction points, you\u2019ll need to be able to observe your shopper\u2019s behaviour on your website. This can be easily accomplished using a conversion optimization platform with website heatmaps and visitor recording features. Once you know the reasons for shopping cart abandonment, it becomes easier to address the root issues by testing your hypothesis and boost conversions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, if consumers leave your store because of the limited payment options, you can test integrating more payment options on your website. <\/span><\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"1280\" title=\"ecommerce-gcc5e8ca7a_1920\" src=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/ecommerce-gcc5e8ca7a_1920.jpg\" alt class=\"img-responsive wp-image-4080\" srcset=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/ecommerce-gcc5e8ca7a_1920-200x133.jpg 200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/ecommerce-gcc5e8ca7a_1920-400x267.jpg 400w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/ecommerce-gcc5e8ca7a_1920-600x400.jpg 600w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/ecommerce-gcc5e8ca7a_1920-800x533.jpg 800w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/ecommerce-gcc5e8ca7a_1920-1200x800.jpg 1200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/ecommerce-gcc5e8ca7a_1920.jpg 1920w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2\"><p><span style=\"font-weight: 400;\">Sending abandoned cart reminders is another excellent way to reduce shopping cart abandonment and increase conversions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The idea is to send abandoned cart emails to shoppers, reminding them of the incomplete order. Does it work? Studies show that 10.7% of consumers who receive these emails return to make a purchase. <\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><h3><b>2. Provide Strategic Discounts, Offers, and Coupons<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">According to Adobe Analytics, last year, online sales on Black Friday hit a <\/span><a href=\"https:\/\/www.digitalcommerce360.com\/article\/black-friday-ecommerce-sales\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">staggering $9.03 billion<\/span><\/a><span style=\"font-weight: 400;\">\u2014a 21.6% year-over-year increase from 2019.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the top reasons for the dramatic increase in sales is that many retailers offer incredible discounts on Black Friday. That said, if your store is experiencing low conversions, you could recover the lost sales on Black Friday by offering discounts, deals and coupons.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Discounts can be essential to conversions, but you <\/span><b>don&rsquo;t<\/b><span style=\"font-weight: 400;\"> want to overuse this tool.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Relying on discounts too much can ignite price wars with your competitors and eventually hurt your bottom line. In addition to discounts, you can also test offer coupon codes and limited offer deals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you play your cards right by testing these different methods, this approach can be a powerful tool for increasing e-commerce conversions.\u00a0<\/span><\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"1131\" title=\"discount-g744f2cb1f_1920\" src=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/discount-g744f2cb1f_1920.png\" alt class=\"img-responsive wp-image-4082\" srcset=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/discount-g744f2cb1f_1920-200x118.png 200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/discount-g744f2cb1f_1920-400x236.png 400w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/discount-g744f2cb1f_1920-600x353.png 600w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/discount-g744f2cb1f_1920-800x471.png 800w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/discount-g744f2cb1f_1920-1200x707.png 1200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/discount-g744f2cb1f_1920.png 1920w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-4\"><h3><b>3. Leverage Social Proof\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Studies show that 98% of visitors leave your site without taking any action.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And about 70% of those visitors never return because they don&rsquo;t trust your products or brand.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Adding social proof to your website is a quick conversion rate optimization tactic that can help to solve this problem.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">So, what exactly is social proof?<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">In the marketing context, social proof is evidence that other people have purchased and found value in a product or service offered by your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&rsquo;s an online equivalent of word-of-mouth. Social proof is based on the idea that a buyer will decide based on the influence of other consumers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now that you understand what social proof is, how can you use it to increase your site&rsquo;s conversion rate on Black Friday?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The trick is to gain customers&rsquo; trust with online reviews and trust badges. You&rsquo;ll want to showcase customer or expert reviews, award badges, trust symbols, publications in which your products have been featured, and social media following on your website.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If done right, social proof can do wonders for your business<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.digitalmarketingcommunity.com\/researches\/how-online-reviews-influence-sales-jun-2017-globally-spiegel-research-center\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Spiegel&rsquo;s research<\/span><\/a><span style=\"font-weight: 400;\">, the purchase likelihood for a product with five reviews is 270% higher than that of a product with no reviews.\u00a0<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" data-fontsize=\"40\" data-lineheight=\"46px\">Guide: Get a bounce in your sales, not in your recipients list\u2026<\/h3>\n<p>Here are the things that you need to do if you are hoping to raise your sales during Black Friday without being blacklisted.<\/p>\n<p><a href=\"https:\/\/symplify.com\/content\/black-friday-get-a-bounce-in-your-sales-not-in-your-recipients-list\/\"><strong>Download our guide.\u00a0<\/strong><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column fusion-column-inner-bg-wrapper\" style=\"--awb-inner-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><span class=\"fusion-column-inner-bg hover-type-none\"><a class=\"fusion-column-anchor\" href=\"https:\/\/symplify.com\/content\/black-friday-get-a-bounce-in-your-sales-not-in-your-recipients-list\/\"><span class=\"fusion-column-inner-bg-image\"><\/span><\/a><\/span><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/symplify.com\/content\/black-friday-get-a-bounce-in-your-sales-not-in-your-recipients-list\/\" target=\"_self\" aria-label=\"Hard cover booklet\"><img decoding=\"async\" width=\"2560\" height=\"2184\" alt=\"Black Friday cover\" src=\"https:\/\/symplify.com\/wp-content\/uploads\/2020\/10\/Hard-cover-booklet-scaled.jpg\" class=\"img-responsive wp-image-613\" srcset=\"https:\/\/symplify.com\/wp-content\/uploads\/2020\/10\/Hard-cover-booklet-200x171.jpg 200w, https:\/\/symplify.com\/wp-content\/uploads\/2020\/10\/Hard-cover-booklet-400x341.jpg 400w, https:\/\/symplify.com\/wp-content\/uploads\/2020\/10\/Hard-cover-booklet-600x512.jpg 600w, https:\/\/symplify.com\/wp-content\/uploads\/2020\/10\/Hard-cover-booklet-800x682.jpg 800w, https:\/\/symplify.com\/wp-content\/uploads\/2020\/10\/Hard-cover-booklet-1200x1024.jpg 1200w, https:\/\/symplify.com\/wp-content\/uploads\/2020\/10\/Hard-cover-booklet-scaled.jpg 2560w\" sizes=\"(max-width: 640px) 100vw, 400px\" \/><\/a><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-6\"><h3><b>4. Optimize Your E-Commerce Checkout Experience<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It takes quite a bit of work to get a shopper from the products page to the checkout stage. You&rsquo;ll need a plan to ensure that shoppers will complete the purchase after they get there.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here&rsquo;s what you should do to ensure a seamless experience that will lead to purchase.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h4><b>Set User Expectations<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Show a progress bar and explain clearly what each step entails. You could use specific labels to explain what each step involves.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h4><b>Limit Distractions<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Distractions can bar the shopper from completing a purchase. You can limit distractions by reducing the number of elements that appear on the checkout screen.\u00a0<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h4><b>Be Clear with Pricing<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">High pricing and hidden charges are some of the leading causes of shopping cart abandonment. Always be transparent with your pricing. Surprising the customer late in the game can make them back out of the purchase. <\/span><\/p>\n<h3><b>5. Optimize Your Call-to-Actions (CTAs)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The call-to-action (CTA) button is perhaps the most critical part of a product landing page. If you create persuasive CTAs and put them correctly on your landing page, you&rsquo;ll undoubtedly increase conversions.\u00a0<\/span><\/p>\n<p><b>But please, don&rsquo;t just sporadically place CTA buttons on your website.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You&rsquo;ll need to monitor how visitors behave on your site, how they navigate through the pages, and the pages they visit most.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using these insights, you&rsquo;ll be able to strategically place your call-to-action buttons in the sections where customers are most likely to take action. <\/span><\/p>\n<h3><b>6. Offer Free Shipping<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With e-commerce growing steadily and Black Friday around the corner, you&rsquo;ll want to delve deeper into what piques consumers&rsquo; interest when shopping online.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While needs and preferences vary from customer to customer, one incentive attracts virtually all consumers across industries.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Free shipping!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to a recent <\/span><a href=\"https:\/\/www.walkersands.com\/resources\/the-future-of-retail-2019\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Future of Retail study<\/span><\/a><span style=\"font-weight: 400;\">, 90% of the respondents said that free shipping was the number one incentive when asked what would make them shop online more often. Another study found that 24% of consumers would spend more to qualify for free shipping.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With staggering stats like these, it&rsquo;s clear that offering free shipping is key to increasing conversions on Black Friday. <\/span><\/p>\n<h3><b>7. Improve Your Store&rsquo;s Navigation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Anything that causes friction to a shopper&rsquo;s journey lowers the possibility they&rsquo;ll convert.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That said, your site&rsquo;s navigation should be smooth, intuitive, and seamless.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most importantly, it should help shoppers discover products and services with ease. Yet, according to a Baymard Institute report, 18% of websites don&rsquo;t display product categories, which results in serious navigation issues for users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The faster the customers discover the items they&rsquo;re looking for, the better their chances of purchasing them. For this, you need to improve your site&rsquo;s navigation.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">But how do you do that?<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">First, you&rsquo;ll need to add a search bar to make it easy for customers to search for products. Ensure the search bar is in a prominent position where buyers can easily find it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next, sort the products or services into different categories and make it easier for customers to find them. Your goal is to minimize the number of clicks required to reach the products. Sorting items into categories can also help to improve your site&rsquo;s UX.<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-7\"><h3><b>8. Optimize Your Website for Mobile<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With more than 50% of the internet traffic coming from mobile devices, ensuring your site is optimized for mobile viewing is extremely important.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not only are more users accessing the internet from a smartphone or tablet than a desktop; they are also using these devices for online shopping. For instance, in 2019, a third of all online purchases came from a smartphone.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not even Black Friday was immune to mobile fever\u2014a whopping 40% of online sales on this holiday came via a mobile device. And with the rise in the number of online shoppers due to COVID-19, you can be sure mobile sales will even soar higher come Black Friday.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">So, how can you be ready for mobile?<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">You can start by building a responsive website. A mobile-friendly website can also boost your SEO, especially now that Google is using <\/span><a href=\"https:\/\/developers.google.com\/search\/mobile-sites\/mobile-first-indexing\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">mobile-first indexing<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to building a responsive website, be sure to create a corresponding mobile app to make it easier for consumers to buy from you right within a smartphone app.\u00a0<\/span><\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"1280\" title=\"online-g37e2b9590_1920\" src=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/online-g37e2b9590_1920.jpg\" alt class=\"img-responsive wp-image-4084\" srcset=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/online-g37e2b9590_1920-200x133.jpg 200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/online-g37e2b9590_1920-400x267.jpg 400w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/online-g37e2b9590_1920-600x400.jpg 600w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/online-g37e2b9590_1920-800x533.jpg 800w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/online-g37e2b9590_1920-1200x800.jpg 1200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/online-g37e2b9590_1920.jpg 1920w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-8\"><h3><b>9. Improve E-Commerce Website Speed<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A one-second delay can make <\/span><a href=\"https:\/\/www.forbes.com\/sites\/rogerdooley\/2012\/12\/04\/fast-sites\/?sh=53a95c1253cf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">conversions drop by 7%.<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if you&rsquo;re serious about conversion optimization, you&rsquo;ll want to pay more attention to your website&rsquo;s loading speed.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aside from increasing conversion rate, fast loading speed is excellent for user experience. Plus, it&rsquo;s fantastic for search engine optimization (SEO). A website&rsquo;s speed is a ranking factor for SEO because it&rsquo;s a sign of quality user experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Analysis by Walmart has found that conversion rates drop sharply with load speeds greater than one second. Considering that your e-commerce store will likely experience an influx of visitors on Black Friday, you&rsquo;ll want to make sure your site&rsquo;s loading speed is excellent.\u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">But, how do you achieve that?<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">First, ensure that you&rsquo;re using a Content Delivery Network (CDN). Also, manage the number of plugins and tracking scripts on your website.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most importantly, only upload low file size images.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Big file images slow down your website and increase the page&rsquo;s weight, which increases the cost of viewing the page on mobile networks.\u00a0<\/span><\/p>\n<h3><b>10. Spark Excitement with Countdown Timer<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Last but not least, spark excitement with a Black Friday countdown timer. Including a deal countdown timer on your landing pages can help to boost e-commerce conversion rates.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You could set the timer to count down the time to Black Friday, how much time is left to grab the current deals, or even how long it will be before the next offer commences.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The thing with countdown timers is that they create FOMO, causing those on the fence to pull the trigger before it&rsquo;s too late.<\/span><\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"1920\" height=\"1279\" title=\"black-friday-g8256bda3a_1920\" src=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/black-friday-g8256bda3a_1920.jpg\" alt class=\"img-responsive wp-image-4086\" srcset=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/black-friday-g8256bda3a_1920-200x133.jpg 200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/black-friday-g8256bda3a_1920-400x266.jpg 400w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/black-friday-g8256bda3a_1920-600x400.jpg 600w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/black-friday-g8256bda3a_1920-800x533.jpg 800w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/black-friday-g8256bda3a_1920-1200x799.jpg 1200w, https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/black-friday-g8256bda3a_1920.jpg 1920w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-9\"><h3><b>Wrapping Up<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">These detailed strategies will give you insights into how to increase conversion rates for Black Friday. You don&rsquo;t have to implement all these tactics for your e-commerce store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take your time to find out the e-commerce platform areas that need improvement, then work on increasing conversions. By implementing these tactics, you&rsquo;ll undoubtedly increase your sales on Black Friday. <\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-10\"><h3 class=\"title-heading-left fusion-responsive-typography-calculated\" data-fontsize=\"40\" data-lineheight=\"46px\">Guide: How to get started with Conversion Rate Optimization (CRO)<\/h3>\n<p>This will provide you with the CRO framework we use together with our amazing customers, some of which are among the top e-commerce brands in the world.<strong> Check it out!<\/strong><\/p>\n<p><a href=\"https:\/\/symplify.com\/content\/how-to-get-started-cro\/\"><strong>Download our guide.\u00a0<\/strong><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none\"><a class=\"fusion-no-lightbox\" href=\"https:\/\/symplify.com\/content\/how-to-get-started-cro\/\" target=\"_self\" aria-label=\"WP_Intro-CRO_Preview\"><img decoding=\"async\" width=\"1200\" height=\"600\" alt=\"How to get started with Conversion Rate Optimization (CRO)\" src=\"https:\/\/symplify.com\/wp-content\/uploads\/2021\/10\/WP_Intro-CRO_Preview-e1634793615377.png\" class=\"img-responsive wp-image-4039\"\/><\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that e-commerce sales now represent nearly 50% of all retail growth? Not surprising in our current environment. Get in control and check out 10 E-Commerce Conversion Rate Optimization Tactics that you can implement for Black Friday and Cyber Monday. <\/p>\n","protected":false},"author":5,"featured_media":4089,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[27,24],"tags":[],"class_list":["post-4078","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-conversion"],"_links":{"self":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/4078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/comments?post=4078"}],"version-history":[{"count":13,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/4078\/revisions"}],"predecessor-version":[{"id":6411,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/4078\/revisions\/6411"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/media\/4089"}],"wp:attachment":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/media?parent=4078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/categories?post=4078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/tags?post=4078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}