{"id":1369,"date":"2022-05-10T15:24:58","date_gmt":"2022-05-10T15:24:58","guid":{"rendered":"https:\/\/symplify.com\/non-classifiee\/your-journey-with-journeys\/"},"modified":"2026-02-10T21:23:32","modified_gmt":"2026-02-10T21:23:32","slug":"des-parcours-clients-simplifies-grace-a-journeys","status":"publish","type":"post","link":"https:\/\/symplify.com\/fr\/blog\/des-parcours-clients-simplifies-grace-a-journeys\/","title":{"rendered":"Votre parcours avec Journeys"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Confirmations de commande, v\u0153ux d&rsquo;anniversaire, activations d&rsquo;adh\u00e9sion ou activit\u00e9s de r\u00e9engagement, quelle que soit leur nature, Symplify a toujours \u00e9t\u00e9 une plateforme d&rsquo;automatisation du marketing. Nous avons identifi\u00e9 ce besoin tr\u00e8s t\u00f4t et avons fi\u00e8rement d\u00e9velopp\u00e9 des fonctionnalit\u00e9s automatis\u00e9es depuis.<\/p>\n<p>Mais maintenant, il est temps de passer \u00e0 l&rsquo;\u00e9tape suivante du parcours Symplify avec (*roulement de tambour*) &#8211; Journeys\u00a0!<\/p>\n<p>Vous avez probablement d\u00e9j\u00e0 configur\u00e9 un certain nombre d&rsquo;automatisations et vous savez que vous devez non seulement r\u00e9pondre aux attentes de vos clients, mais aussi les fid\u00e9liser. Et la nature et la complexit\u00e9 de votre flux peuvent diff\u00e9rer selon l&rsquo;objectif. Et diff\u00e9rer beaucoup.<\/p>\n<p>Journeys change tout\u00a0!<\/p>\n<p>&#x200d;<\/p>\n<figure id=\"w-node-e450d0915e96-8676ad8a\" class=\"w-richtext-align-center w-richtext-figure-type-video\">\n<div><iframe src=\"https:\/\/www.youtube.com\/embed\/XwYudBQJ1CI\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/figure>\n<p>&#x200d;<\/p>\n<p>Avec Journeys, vous pouvez cr\u00e9er vos parcours clients automatis\u00e9s en un clin d&rsquo;\u0153il. Quelle que soit la complexit\u00e9.<\/p>\n<p>L&rsquo;\u00e9volutivit\u00e9 de Journeys vous permet de commencer simplement, et bien s\u00fbr de rester ainsi, ou, vous pouvez d\u00e9velopper davantage votre configuration en flux avanc\u00e9s, en divisant vos clients en diff\u00e9rents parcours en fonction de leur activit\u00e9. Configurez des groupes de contr\u00f4le en un clic, et pourquoi ne pas les laisser rejoindre le flux principal ult\u00e9rieurement\u00a0?<\/p>\n<p>&nbsp;<\/p>\n<p>Cr\u00e9er. Comparer. Am\u00e9liorer.<\/p>\n<p>&nbsp;<\/p>\n<p>Combinez tous vos canaux et visualisez vos flux d&rsquo;une mani\u00e8re totalement nouvelle.<\/p>\n<p>Vous pouvez mettre \u00e0 jour votre parcours client de mani\u00e8re transparente \u00e0 tout moment\u00a0; ajoutez, supprimez, modifiez les canaux, modifiez les d\u00e9lais, m\u00eame lorsque votre Journey est en cours d&rsquo;ex\u00e9cution.<\/p>\n<p>&nbsp;<\/p>\n<p>Quel est votre objectif\u00a0? Quels sont vos points de contact\u00a0?<\/p>\n<p>Parcours client simplifi\u00e9.<a href=\"https:\/\/symplify.com\/blog\/search\/.hash.worldofsymplify\" target=\"_self\" rel=\"noopener noreferrer\">#worldofSymplify<\/a> <a href=\"https:\/\/symplify.com\/blog\/search\/.hash.journey\" target=\"_self\" rel=\"noopener noreferrer\">#journey<\/a> <a href=\"https:\/\/symplify.com\/blog\/search\/.hash.marketingautomation\" target=\"_self\" rel=\"noopener noreferrer\">#marketingautomation<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":10815,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28,29,322],"tags":[],"class_list":["post-1369","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-communication-fr","category-fr-blogue"],"_links":{"self":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/1369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/comments?post=1369"}],"version-history":[{"count":16,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/1369\/revisions"}],"predecessor-version":[{"id":13119,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/1369\/revisions\/13119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/media\/10815"}],"wp:attachment":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/media?parent=1369"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/categories?post=1369"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/tags?post=1369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}