{"id":13528,"date":"2025-02-05T17:58:05","date_gmt":"2025-02-05T17:58:05","guid":{"rendered":"https:\/\/symplify.com\/?p=13528"},"modified":"2026-03-27T19:21:13","modified_gmt":"2026-03-27T19:21:13","slug":"exclusive-interview-the-future-of-crm-in-igaming","status":"publish","type":"post","link":"https:\/\/symplify.com\/fr\/press-room\/exclusive-interview-the-future-of-crm-in-igaming\/","title":{"rendered":"Exclusive interview: The Future of CRM in iGaming"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><b>5th February 2025<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Our recently promoted Chief Sales Officer, Christoffer Feldt-S\u00f8rensen, spoke with iGamingToday about why player engagement is everything. In the interview, he also explored how operators can stand out in a crowded market while maintaining high retention and staying compliant.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Christoffer Feldt-S\u00f8rensen, CSO:\u00a0<\/strong><\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">Symplify is deeply passionate about player engagement. It was a pleasure to speak with iGamingToday about the biggest CRM trends for 2025, how predictive analytics is transforming player retention, and why responsible gaming and personalisation must go hand in hand.<\/span><\/em><\/p>\n<div class=\"video-shortcode\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"CJJAktjeG5\"><p><a href=\"https:\/\/www.igamingtoday.com\/exclusive-interview-with-symplify-the-future-of-crm-in-igaming\/\" target=\"_blank\" rel=\"noopener\">Exclusive Interview with Symplify: The Future of CRM in iGaming<\/a><\/p><\/blockquote>\n<p><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Exclusive Interview with Symplify: The Future of CRM in iGaming&#8221; &#8212; iGamingToday.com - News, insights and Slots review\" src=\"https:\/\/www.igamingtoday.com\/exclusive-interview-with-symplify-the-future-of-crm-in-igaming\/embed\/#?secret=hhJ2K48P5Q#?secret=CJJAktjeG5\" data-secret=\"CJJAktjeG5\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; 5th February 2025 Our recently promoted Chief Sales Officer, Christoffer Feldt-S\u00f8rensen, spoke with iGamingToday about why player engagement is  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[64],"tags":[],"class_list":["post-13528","post","type-post","status-publish","format-standard","hentry","category-press-room"],"_links":{"self":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/13528","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/comments?post=13528"}],"version-history":[{"count":6,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/13528\/revisions"}],"predecessor-version":[{"id":13597,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/posts\/13528\/revisions\/13597"}],"wp:attachment":[{"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/media?parent=13528"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/categories?post=13528"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/symplify.com\/fr\/wp-json\/wp\/v2\/tags?post=13528"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}